Terms of service

These terms govern your use of the GRE Mastery website at www.gre-mastery.com and the platform at app.gre-mastery.com (together, the "Service"), operated by Becket & Partners LLC ("we", "us"). By creating an account or using the Service, you agree to these terms.

1. Your account

You must be at least 16 years old to create an account. You must provide accurate information and keep your login details confidential. You are responsible for activity under your account. Accounts are personal and may not be shared or resold.

2. Plans, trials and billing

• The Explorer plan is free. Achiever and Master are paid subscriptions billed monthly or every six months through our payment provider, Stripe.
• First-time subscribers may receive a 7-day free trial. A payment card is required. If you do not cancel before the trial ends, the subscription starts and the first payment is taken. One trial is allowed per person, account and card.
• Subscriptions renew automatically until cancelled. You can cancel from your profile; access continues until the end of the paid period.
• Prices may change. We will notify you before a change applies to your next renewal.
• Tutoring sessions and bootcamps are charged separately at the rates shown when you book.

3. Refunds

Except where required by law, payments are non-refundable once a billing period has started. If you believe you were charged in error, contact [email protected] within 14 days.

4. Acceptable use

You agree not to copy, redistribute, publish or sell our questions, explanations, lessons or other content; not to use automated tools to extract content; not to interfere with the Service; and not to misuse tutoring or community features.

5. Content and intellectual property

All content on the Service is owned by or licensed to Becket & Partners LLC and is provided for your personal, non-commercial study. GRE® is a registered trademark of ETS. GRE Mastery is not endorsed by or affiliated with ETS. Questions on the Service are original practice material and are not official GRE questions.

6. No guarantee of results

Score estimates and simulation scores are indicators based on your practice on the Service. They are not official scores and we do not guarantee any result on the GRE General Test.

7. Tutoring and bootcamps

Sessions are scheduled through the Service. Live tutoring sessions and bootcamp classes are recorded, and you must agree to this before you book or register (see our Privacy Policy).

• Tutoring: you can cancel a paid session from the app up to 24 hours before it starts for a full refund. Later cancellations are not refunded automatically; contact support and we will review your case.
• Bootcamps: you can cancel your place from the app up to 72 hours before the first session for a full refund. After that, cancellation is not available in the app; contact support and we will review your case.
• If we or your instructor cancel a session or a bootcamp, you receive a full refund.
• Refunds go back to the original payment method and usually appear within 5 to 10 business days.

8. Suspension and termination

We may suspend or close accounts that breach these terms. You may delete your account at any time from Profile, then Privacy & data, or by contacting support. Deleting your account cancels any subscription immediately and permanently deletes your personal data as described in our Privacy Policy.

9. Liability

The Service is provided "as is". To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses.

10. Privacy and emails

Our Privacy Policy explains how we use your personal data and your rights. We send service emails needed to run your account, such as security notices, booking confirmations and receipts. Study reminders and progress recaps can be turned off in your email preferences. We send offers and promotions only if you opt in, and you can unsubscribe at any time.

11. Changes

We may update these terms. Material changes will be announced on the Service or by email before they take effect.

12. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates, where Becket & Partners LLC is licensed. Where you live, the following also applies:

• European Union, European Economic Area and United Kingdom. You keep the protection of the mandatory consumer and data protection laws of your country of residence, including the GDPR and UK GDPR. You can bring a claim in the courts of the country where you live.
• United States. Applicable federal law and the consumer protection and privacy laws of your state of residence apply where they cannot be excluded. You can bring a claim in the courts of your state or county of residence.
• United Arab Emirates and other countries. UAE federal law applies, including the Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and the Consumer Protection Law, together with any mandatory law of your country. Disputes go to the competent courts of the United Arab Emirates.

Nothing in these terms limits any right you have under a law that cannot be excluded by contract. Before going to court, please contact us at [email protected] so we can try to resolve the issue.

13. Contact

Becket & Partners LLC, a limited liability company licensed by Sharjah Media City (Shams) Free Zone, Government of Sharjah. License No. 2647737.01. Sharjah Media City, Sharjah, United Arab Emirates. Email: [email protected].